A university needed to track thousands of physical assets distributed across multiple buildings, floors, and rooms — lab equipment, IT hardware, furniture, audiovisual gear, and specialized research instruments. The scale of the estate made manual tracking impractical, but that is exactly what they were doing.
Their existing process relied on spreadsheets: manual data entry, no real-time visibility into where assets were, no audit trail for transfers, and no way to flag missing items until someone noticed an empty desk or a missing projector. When departments reorganized and assets moved, the records did not always follow. Procurement decisions were being made without accurate visibility into what the institution already owned.
The requirements reflected both the scale of the problem and the need to fit into an existing institutional technology environment:
- Scan-first operations — QR codes and barcodes on every asset for instant mobile lookup and updates
- Hierarchical location management covering campus, building, floor, and room
- Interactive maps showing asset distribution and enabling drill-down from campus to individual room
- Approval workflows for asset transfers between departments, with a full audit trail
- Maintenance scheduling and history tracking for equipment requiring regular servicing
- Enterprise SSO integration with the university's existing identity provider
- Role-based access control across technicians, department heads, and administrators
- Real-time search across the full asset catalog, fast enough for use on a mobile device in the field
The institution had looked at enterprise ERP modules for asset management. The cost, implementation timeline, and complexity of those solutions made them impractical for the actual problem at hand.